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Vincent Vuillaume is the former International Retail Director at Hublot, where he was responsible for meeting all defined global retail performance KPIs and business plans, defining retail guidelines for all boutique staff and standing operating procedures, developing the CRM program and customer journeys, and supervising all visual merchandising tools and implementation in all the boutiques. Previous to that he spent nearly a decade as Sales Director for Cartier in the US and Australia, after founding the mobile multimedia platform Mobivillage, which was sold to Japanese wireless firm Forside Inc.

Vincent Vuillaume



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In his just-released book “Future Luxe: What’s Ahead for the Business of Luxury,” author and luxury industry analyst Erwan Rambourg interviews CEOs from the largest luxury groups and brands, including Kering, Cartier, Puma, Moncler, and more, to get their take on the major forces and emerging trends that are set to reshape luxury over the next decade. 

Watch the replay of this no-holds-barred panel discussion around the future of luxury and experiential retail with luxury analyst and author Erwan Rambourg from HSBC, former Hublot's International Retail Director Vincent Vuillaume, and SimpliField CEO Benjamin Zenou.

The Future of Luxury and Experiential Retail

Watch the replay to get powerful real-world examples and data on:

-The immediate and long-term impact of COVID on global luxury markets
-How luxury leaders are rapidly innovating to create creative new customer experiences–in-store, online and IRL
-How younger buyers are shifting from product to purpose to redefine the very meaning of luxury
-How the role of the luxury retail talent can evolve for the better

Erwan Rambourg has been a top-ranked analyst covering the luxury and sporting goods sectors for fifteen years. After eight years as a Marketing Manager in the luxury industry, notably for LVMH and Richemont, he is now a Managing Director and Global Head of Consumer & Retail equity research at HSBC. He regularly contributes to the Wall Street Journal, the Financial Times, CNBC, and Bloomberg, and has guest lectured at top universities in the U.S., Europe, and Asia. He is the author of The Bling Dynasty: Why the Reign of Chinese Luxury Shoppers Has Only Just Begun (2014). Rambourg lives in New York City with his wife and three children.

Erwan Rambourg


In this candid panel discussion, SimpliField CEO Benjamin Zenou and former Hublot's International Retail Director Vincent Vuillaume, discussed with Rambourg the shape of the luxury industry during and after COVID – from fundamental changes in global buying patterns to shifts in generational preferences, to the rapidly changing face of experiential retail.